Our Team

Jijo has been involved in Banking & Finance for more than 15 years, with a proven track record in delivering solutions with exceptional customer focus. During his Tenure at NAB his specific focus was on SME and consumer finance on helping SME clients with growth and retention. Jijo has customer’s ranging from everyday mum and dad to business with 20 million dollars plus in turnover. With his experience in banking and finance Jijo has the knowledge and experience to understand and help his customers with tailoring banking and finance solutions in assisting with all forms of finance. As a Director of Novo Business Solutions, his vision is to be the most reliable financial service provider in Australia. His focus is to build a lifelong relationship with his customers based on outside the box solution approach.

As Director of Novo Business Solutions, Hemal has vision of serving every client as an individual rather than just a number in the system. When clients need backing for their home, investment, private, or commercial finance, Hemal serves as the connection that will lead to the most suitable lender. Hemal has over 15 years’ experience in banking and finance industry. He has completed his Bachelor of business (major in banking and finance) along with Diploma of Mortgage Broking. Customer and friends describe Hemal as Determined, passionate and enthusiastic family man with strong sense of community and resourcefulness. With experience on both side of finance (working for a lender and having owned multiple small business as a borrower) Hemal brings his expertise to help customer find best possible solutions for all their scenarios.

Jijo Mathew
Jijo brings over 15 years of expertise in Banking & Finance to his role at Novo Business Solutions, with a strong track record of delivering customer-centric solutions. During his tenure at NAB, he specialized in SME and consumer finance, focusing on growth and retention strategies for SME clients ranging from family-owned businesses to companies with over $20 million in turnover.Â
As a Director of Novo Business Solutions, Jijo is dedicated to establishing the firm as the most reliable financial service provider in Australia. He excels in crafting tailored banking and financial solutions that meet the diverse needs of his clients. Jijo’s approach is characterized by innovative, “outside-the-box” strategies, aiming to build lifelong relationships with his customers through exceptional service and support.
Hemal Patel
As the Director of Novo Business Solutions, Hemal is committed to treating each client as a unique individual rather than just a number. He expertly bridges the gap between clients seeking residential, investment, private, or commercial financing and the most suitable lenders. With over 15 years of experience in the banking and finance industry, Hemal holds a Bachelor of Business with a major in Banking and Finance, as well as a Diploma in Mortgage Broking.
Described by customers and friends as a determined, passionate, and enthusiastic family man, Hemal is also known for his strong sense of community and resourcefulness. Having worked on both sides of finance—as a lender and a borrower with ownership of multiple small businesses—Hemal leverages his comprehensive expertise to deliver the best possible solutions for all customer scenarios.



Shasha commenced her career in loan processing with Citigroup, where she meticulously examined financial documents for business loans. Over the past five years, she has navigated various roles, from finance assistant to mortgage broker assistant and credit analyst assistant, earning accolades as the most versatile processor. Shasha regularly supports brokers with tasks ranging from file management to conducting annual reviews.
Shasha’s long-term ambition is to grow with her current company, increase settlement applications, and eventually collaborate directly with the team in Australia. She aims to expedite client wait times and maintain robust post-settlement relationships, ensuring comprehensive loan management with Novo Business Solutions.